Client Policies

📅 Appointments & Cancellations

Appointments are by appointment only.
Please provide at least 24 hours' notice for cancellations or rescheduling.
Cancellations with less than 24 hours' notice will be subject to a 50% cancellation fee.
No-shows will be charged 100% of the session fee.

⏰ Late Arrivals

If you arrive late, your session will still end at the scheduled time.
This ensures I stay on time for all clients. Full payment is required for the reserved session.

📋 Intake & Consent Forms

All new clients must complete an intake and consent form prior to the first session.

💵 Payment

Payment is due at the time of service.
I accept cash, credit/debit cards, Venmo, and Zelle.

🤝 Professional Boundaries

This is a professional therapeutic practice. Any inappropriate behavior will result in immediate termination of the session and full charges applied. Future appointments may be refused.

🩺 Health & Safety

Please reschedule if you are feeling ill, have a fever, or show signs of contagious illness.
If you’re under medical care or recovering from surgery, please consult your doctor before booking.

📍 Local Discount Policy

Clients who live within a 2-mile radius of the practice and bring proof of address on their first visit will receive a lifetime $10 discount on all sessions.

🔒 Privacy & Confidentiality

Your personal and health information will be kept confidential and is never shared without written consent, unless required by law.

💳 Refund Policy

Payments for completed services are non-refundable. Pre-paid sessions canceled within policy limits may be credited to future appointments.

👶 Minors

Clients under the age of 18 must be accompanied by a parent or legal guardian during the first session.

📸 Photo/Marketing Consent (if you use before/after photos for lymphatic drainage or bodywork)

No client images or testimonials will ever be shared without written permission.

Note: To download Adobe Acrobat Reader for free, click here.